Privacy Policy

Effective Date: 27 June, 2025

At JayTechnical.com (hereinafter referred to as “we”, “us”, or “our”), we are committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your information when you visit and interact with our website, jaytechnical.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect various types of information from and about users of our website, including:

Personal Information (Directly Provided by You):
- Contact Information: Name, email address, phone number, postal address when you fill out forms on our website (e.g., contact forms, inquiry forms, newsletter sign-ups).
- Account Information: If you create an account, we may collect username, password, and other information necessary for account management.
- Payment Information: If you make purchases, we may collect billing details. Please note that we typically use third-party payment processors (e.g., PayPal, Stripe) and do not directly store your full credit card details.
- Communications: Records of your correspondence with us (e.g., emails, chat logs).
- Feedback and Surveys: Information you provide when participating in surveys or giving feedback.
Non-Personal Information (Automatically Collected):
- Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide, operate, and maintain our website.
To improve, personalise, and expand our website.
To understand and analyse how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails, newsletters, or other communications you have opted to receive.
To find and prevent fraud.
To monitor and analyse trends, usage, and activities in connection with our services.
To comply with legal obligations.

3. Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and customer service.
For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to protect and defend the rights or property of JayTechnical.com, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorised access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [Insert your Contact Email Address – e.g., [email protected]].

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the¹ “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By visiting this page on our website: jaytechnical.com/contact